As we all know, the WhatsApp was a trend way before Viber and they are actually trying to remain on top and to keep their dedicated customers and fans along the growth. Recently, the new version of WhatsApp Business was released for Android, which is basically a free-to-download app for small businesses that can use it to respond to customers and manage a presence on the messaging platform.
With this new update of the classical app, business users are now able to manage their company profiles to provide customers with useful information, related to the interests of both. Businesses also have access to messaging tools like quick replies to rapidly answer common questions and the ability to create greeting messages to introduce customers to their personal business.
All types of local businesses in Indonesia, Italy, Mexico, the UK, and the US can already download the app from the Google Play Store for free, as it was actually previously available, but in a very limited time. They plan to make it available worldwide in the upcoming few weeks, so if you are going to make use out of this creative idea, then start planning how to do it from now! In an interview, the WhatsApp CEO, who goes by the name Matt Idema, notified us that the company is planning to release an iPhone version as well in near future.
I highly support the idea behind the whole creation and I think that it will make a great contribution to those who are trying to push their business ideas further. It will easily connect those who run the business, and those who make use out of it – the customers. It is an easier way of exchanging important information and it will be somehow helpful to the economy of each country, as it will expand the business competitiveness, which will bring to the eventual outcome of great ideas being shared from different business aspects and users.
